Commercial and legal review required: this public summary does not replace a signed retailer or dealership agreement.
Controlled pilot
Define approved products, branches, destination countries, pricing and stock confirmation method, brand and image permission, pilot length and responsible contacts.
Customer, payment and returns
Define who invoices, when funds are released, who supports the buyer, cancellation and refund responsibilities, substitutions, warranty and cross-border returns.
Data and integration
Use least-privilege access, sandbox testing, read-only API before order access, credential controls, freshness rules, audit logs and CSV or manual fallback.
Risk and exit
Define loading, collection, transit and handover risk; errors and stale data; complaints; open-order resolution; and how either party may leave the pilot.
