Last updated: 2 October 2026. This notice explains how King Kasongo PTY LTD (“King Kasongo”, “we”, “us”) handles personal information in connection with our website, quote requests and sourcing, coordination and delivery-support services. We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law. We are the responsible party for the purposes described here.
Information we collect
Depending on your enquiry or order, we may collect your name, email address, phone number, delivery or collection details, destination country, requested goods or vehicle details, order and quote information, communications with us, and order or payment status. If you contact us about an existing order, we may ask for its reference number and destination to locate it. Our website also uses cookies and similar technologies; the cookie notice lets you manage non-essential cookie choices.
Why and on what grounds we use it
We use information to respond to enquiries; prepare and communicate quotes; check supplier availability; coordinate collections, transport, customs-related steps and delivery handovers; provide order support; operate and secure the website; keep business records; and meet legal obligations. Depending on the circumstances, processing is necessary to take steps at your request before a contract, perform a contract, comply with law, pursue a legitimate business interest that does not override your rights, or act on consent where consent is required.
Who may receive information
We disclose only information reasonably needed for the relevant purpose. Recipients may include the supplier or retailer, vehicle dealer, transport or delivery provider, customs-clearing or other professional service provider, payment provider, website or email service provider, and our authorised personnel. These recipients must handle information lawfully and securely. We do not sell personal information.
Cross-border processing
Because we coordinate sourcing and delivery to destinations outside South Africa, relevant order details may be sent to suppliers, transport providers, clearing agents or other service providers in the destination country. Where personal information is transferred outside South Africa, we take steps required by POPIA, including ensuring an applicable legal basis and protection for the information. We limit the information shared to what is needed for the quote, order or service.
Cookies and electronic messages
Our site displays a cookie choice notice. You can use it to accept, reject or customise non-essential cookies. Blocking some cookies may affect site features. We may send service messages about your enquiry or order. We will send direct-marketing electronic messages only where permitted by law; each marketing message will provide a way to opt out, and you may ask us to stop at any time.
Security and retention
We use reasonable technical and organisational safeguards appropriate to the information we handle. No online transmission or storage system can be guaranteed completely secure. We keep information only for as long as needed for the purpose for which it was collected, applicable legal or accounting requirements, and the establishment or defence of legal claims, after which it is securely deleted, destroyed or de-identified where appropriate. The applicable period depends on the record and legal requirements.
Your rights and complaints
Subject to applicable law, you may request access to or correction of personal information, request deletion where we are no longer authorised to retain it, object to certain processing, withdraw consent where processing relies on consent, or complain about our handling of your information. Contact us using the details below and identify the information or request concerned. We may need to verify your identity and may retain information where the law permits or requires it. You may also contact the South African Information Regulator at inforegulator.org.za.
Contact
For privacy requests or questions, contact King Kasongo PTY LTD at info@king-kasongo.co.za or +27 60 670 2444. Postal/business address: Shop 1 Longpoint Building, 1197 Witkoppen Road, Lonehill, Sandton, 2062. Please mark privacy requests for the attention of the Information Officer.