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Quote-led cross-border sourcing from South Africa to selected SADC routes · info@king-kasongo.co.za · +27 60 670 2444

Delivery Policy

We aim to deliver your order as quickly and securely as possible. Delivery times may vary depending on your location, product availability, courier partner, and any customs or import requirements.

Confirmed route only

Delivery country, town, depot or door-delivery point, transporter, clearing role and expected timing are confirmed per accepted quote.

Estimates and delays

Delivery dates are estimates unless a written service level says otherwise. Border queues, inspections, permits, weather, route disruption, stock delays and customer document delays can affect timing.

Customer responsibilities

State which importer details, permits, payments, availability and handover evidence the customer must provide.

Loss, damage and failed delivery

Define insurance, inspection, risk transfer, evidence deadlines, storage, return-to-sender and abandoned-goods procedures.